On July the Fourth we celebrate the Unites States’ independence. However, in the material handling industry we often forget about how our dependence on one another is what really counts.
Dependence for some reason has some bad connotations, the phrase co-dependent is a watch word for relationships, but dependence should be celebrated.
We depend on our loyal customers because without them we would not be in business.
We depend on our great suppliers because without them we would have nothing to offer our customers.
We depend on our wonderful employees because without them we wouldn’t be able to service our customers.
So while dependence is not a bad thing, you want to ensure that the people and companies you depend on are, well, dependable. You want to be able to trust the people that you depend on.
You want to ensure that when you are told something will happen that it happens. When you are given a date to do something it is done.
Now material handling is not so cut and dry that everything always works out perfectly, but when you have trust you know that people will try their hardest to make sure that you get what you need. And when something isn’t done you trust that they will explain why it did not and try to make it right.
That is why we always strive to help our customers. To be more of a partner then just a vendor. We know that our relationship with our customers is what we need to value the most.
We always want to treat our suppliers fairly because that’s how we want to be treated. In the past we have written about how our suppliers have helped us out because we were able to maintain such a great relationships.
Our employees know that we want to be more than just a vendor to our customers. That’w why we try to act internally like we do externally.
If you want to deal with a material handling partner that is more than just a supplier, contact ABCO Systems and let’s talk.